Introduction
In compliance with Laws 1266 of 2008, 1581 of 2012 and related regulations, AOXLAB SAS acts as Controller and/or Processor of personal data and describes here the conditions under which it collects, uses, stores and shares your information. This policy is aligned with the requirements of ISO/IEC 17065:2012 standard.
Our Procedure (PROC-GC-001)
We maintain the PROC-GC-001 "Procedure for ensuring the protection of confidential information and personal data of clients, suppliers, and third parties" (Revision 8), which integrates the measures adopted for personal data processing in accordance with current legislation and is aligned with the updated Privacy Policy of June 2025. This procedure details the principles, security measures, and the handling of sensitive information, including that originating from the "FOR-GC-112 - Application Form for Certification Services".
Access the full procedure at: www.aoxlab.com
Purposes of Processing
Information
Provide details about our products and services.
Events
Notifications of promotions and events.
Campaigns
Studies and contests aligned with our social purpose.
Loyalty
Programs and data updates.
Updates
Changes in products, prices or services.
Quality
Satisfaction surveys and metrics.
Transfer & Sharing
We may share your data with:
- Affiliated companies within our corporate group.
- Strategic partners or service providers (hosting, billing, software development, market research, customer support, etc.).
ARCO Rights
Access
Your personal data.
Rectification
Correction of incorrect data.
Deletion
Where permitted by law.
Objection
To processing in specific cases.
Request Procedure
Submit your requests via:
- Web form at www.aoxlab.com
- Email: direccioncomercial@aoxlab.com
- Address: Calle 32F #74B-122, Laureles, Medellín
- Phone: (604) 604 7454 Ext. 101
Include name, ID number, description of request and contact details. We respond within legal timeframes.
Updates
AOXLAB SAS may update this policy at any time. Changes will be published at www.aoxlab.com. Please review periodically.
Acceptance
By using our website or services, you accept the processing of your personal data in accordance with this policy and our PROC-GC-001 "Procedure for ensuring the protection of confidential information and personal data of clients, suppliers, and third parties". If you disagree, please refrain from using our online channels and visit us in person.